Welcome to the Online Support at the Institute for totalhealthliving. To begin, please enter either your email address or your order number into the Online Support form on the right of this page. We strive to provide timely responses to all issues and fast resolutions for any order problems.
Depending on your order, you will be presented with options to help resolve the most common situations that occur from our order and delivery process.
1-877-343-0278 (US M-F 8AM-5PM EST) & +44 203-807-0239 (UK M-F 8AM-5PM GMT)
If you are not 100% satisfied, please let us know and we will do our best not only to solve any issue you may have experienced, but we will also provide you with a complimentary exchange credit, equal to the full purchase price. We have several products formulated to fulfill a large variety of your wants and needs within the Health and Beauty Industry. All you need to do is ask!
We take Customer Service very seriously. Our Customer Service team is available 24 hours a day, 7 days a week. For quick resolution to common issues, please use our Automated Customer Service Portal. If you would prefer to call, we can be reached at 1-877-343-0278 (US M-F 8AM-5PM EST) & +44 203-807-0239 (UK M-F 8AM-5PM GMT). Or email as at [email protected]
For cancellations of your auto-ship program, or to cancel your order before the end of the offer period, please contact us at [email protected] .